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Service Lane Tech Program

Windshield Repair

Engaged Services partners directly with dealers (and other affiliates) to provide unique windshield repair services. Engaged Services provides a no-charge Service Lane Tech to our clients. Our technicians repair windshield damage often caused by a stone or other projectile hitting the outside layer of the windscreen. The technicians at Engaged Services are highly trained and skilled. Our technicians can perform most repairs in under 10 minutes, which allows the customer to get back on the road with minimum delay.

Engaged Services works with the customer's insurance providers directly and, in most cases, there is no charge to the customer. Moreover, in most cases the repair does not affect the customer's insurance premiums. But the best part of our service is that our lane technicians provide much more than just windshield repair. Each technician is highly trained in customer service and is capable of fulfilling a variety of dealership needs, including reduction in greet times for customers upon arrival. Our technicians are capable of engaging the customer as they wait for a service writer.

With a clear understanding of dealership C.S.I. requirements, our technicians understand what is necessary to keep customers happy. We put the customer first and assure the best quality visit to the service lane. Additionally, our technicians are present at the dealership facility to help during peak traffic times and are capable of providing other assistance needed by the service department.

Imagine having the benefits of a well-trained, full-time employee at absolutely no charge to your dealership. Imagine offering one more service that keeps your customer from needing to go anywhere else for additional services.

We treat every customer who enters your dealership like the most important person in the world, because they are to you. Call us today at 800-571-0674 to get in the Service Lane Tech Program.

THE BENEFITS OF WINDOW REPAIR VS. WINDOW REPLACE

FACTORY INSTALLED, ORIGINAL WINDSHIELD

  • Your original, factory-installed windshield performs at a level that cannot be duplicated
  • Once the seal is broken on the original windshield the performance will never be the same
  • Original factory-installed windshield provides lowest level of road noise
  • Provides protection to passengers from road debris, poor weather, etc.
  • The windshield delivers crucial support to the vehicle's roof and provides safety in an accident

    • REPAIRING YOUR WINDSHIELD

  • Most repairs can be performed in under 10 minutes limiting delay
  • Allows the factory installed windshield to remain intact
  • Prevents damage from spreading and can drastically improve appearance

    • COST TO CUSTOMER

  • In most cases, the customer's insurance company would rather fix than replace the windshield
  • Making an insurance claim on a window repair does not affect customer's insurance rates
  • Discounted dealer rate for repairs not paid for by insurance
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